FAQ / Rates

Daily Rentals

Maximum 24 hours with up to 8 hours of machine usage. Aral Rentals offers a 2 hour "grace" period for all daily rental returns. Example: A tool is picked up at 8am Monday. The tool is returned at or prior to 10am Tuesday. The daily tool rate is applied. After 10am Tuesday however, a 2 day charge would apply until 10am the following Wednesday.

Weekly Rentals

One week from the day the rental starts, up to but not including the same day in the next week, with up to 40 hours of machine usage. Aral Rentals allows a 2 hour "grace" period for all weekly rentals. Example: A tool is picked up Monday morning at 11am. The tool is returned the following Monday at 1pm. The weekly rate would still apply.

Monthly Rentals

28 day billing cycle based off up to 4 full weeks of machine usage. 

Pickup and dropoff:

Monday to Friday - 7am to 4:00pm

553 Hillside Ave

Currently closed on Saturday, Sundays and holidays.

Frequently asked questions

What identification is required? 
A valid piece of ID as well as a credit card is required for all rentals. See below for customers choosing not to use a credit card.

How does payment work? 
Required at time rental item is returned. We accept Visa, Master Card, Interac and E-Transfer.

Is a deposit required? 
Deposits vary per item. Please note for customers choosing not to use a credit card, a deposit will be required. 

How are metered items charged? 
Rates for rental items equipped with hourly meters are based on 8 hours per day, 40 hours per week, and 160 hours per month. Additional usage will be charged accordingly.

How are excess hours billed? 
These are charged at 1/8, 1/40 or 1/160 of the rental rate for the period.

How can I tell what tools are available? Can I make a reservation? 
Please check our website for availability or to reserve a tool. Feel free to call the shop for our most up to date inventory and for phone reservations.

How do returns work?
After your rental period ends, you have up to 2 additional hours to return the item until extra charges may apply. Please phone the shop if any unforeseen circumstances may arrive.

How can I get a price? 
Prices are subject to change occasionally so please call for up to date quotes.

What happens if a rental breaks? 
If during one of our rentals you experience an operational problem with our equipment, please notify us immediately so we can get you up and running and review the contract if any credit or adjustment will be due.

Do you deliver and pick up rentals? 
Delivery and pickup is available five days a week. Rates vary depending on the type of equipment and location being delivered to. If you prefer, you may pick up and return your rental items to our location at 553 Hillside Ave. 

What responsibility do renters have? 
Responsibility for rental items remains with the customer from delivery to return. All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items.

General Information: 
Sales taxes are additional to the base rates. Rates are based on pickup at 553 Hillside, unless delivery is requested or confirmed at original time of order. 

Rental begins when the machine leaves our yard and continues until it is returned. We are not responsible for downtime due to bad weather conditions, etc. 
Note: These policies do not supersede what is stipulated in the signed rental contract.

Please call us for documentation regarding:

• Terms & Conditions

• Aerial Lift Documentation

• Credit Application